Sales Development Representative (iG)
About Our Client:
Our client empowers organizations to track and manage their valuable assets through its geo-asset management solutions. Originally built for municipal and utility use, their software-as-a-service platform remains extremely user-friendly while offering robust functionality, including GIS & asset management, work orders for maintenance and task management, facility management, media, and notifications. They put their customers at the forefront of everything they do. Founded in Indianapolis, Indiana and operating remotely in the U.S., their team is growing. Our client is proud to be an equal opportunity employer. They are committed to hiring a diverse workforce and creating a welcoming and inclusive environment.
Overview
The Sales Development Representative is responsible for inbound sales activity that involves performing prospect research, building lists of target accounts, cold and warm calling, navigating to reach key decision-makers, creating interest in the company & product, probing for need, and qualifying for an appointment with a Sales Account Executive.
Reporting to: CEO
Location: Hybrid/ Austin, TX area
Responsibilities
Understand our market, product, competitors, and ideal buyer profiles to engage in meaningful conversations that create demand, and that leads to a qualified appointment.
Quickly learn the our product, effectively communicate the value proposition, and be able to react to objections and competitive questions with fluency and confidence.
Manage and qualify inbound sales leads from web referrals, chat, support, and phone inquiries.
Attempt to make contact with all Salesforce assigned leads to generate qualified opportunities for our sales executives using a multi-touch cadence of outreach that includes calls, emails, and social engagement.
Educate leads on our product and the problems we solve; nurture leads until they are qualified and ready to talk with a Sales Account Executive.
Correctly and consistently use our CRM and other sales tools to record and manage all activities.
Follow sales team procedures and policies and execute all tasks with attention to detail and quality.
Consistently meet or exceed activity quota (minimum of 50 calls and 50 emails per day).
Consistently meet or exceed your quota for qualified appointments.
Success in this Role is Measured by
Meets minimum quota for qualified appointments and/or opportunities.
Meets benchmarks for activity to appointments to opportunities to new customers.
Uses CRM and other sales tools consistently and accurately to record activity.
Accurately identifies qualified, sales-ready prospects.
Creates a positive buyer experience through conversational fluency on our market, buyer, company, product and competitive landscape.
Requirements
0-2 years of professional experience or equivalent internship.
Strong written and verbal communication skills coupled with excellent listening skills.
Positive attitude and demonstrated ability to deal with rejection.
Ability to develop rapport and influence others.
Ability to explain complex issues clearly.
Must be self-motivated, persistent and confident.
Four-year post-secondary education/Bachelor's degree (preferred).