Business Development Team Manager (MM)
HYBRID / Boca Raton, FL
About the Role:
Supporting revenue targets each quarter, our Manager, Business Development Team will play a critical role in sustaining our explosive growth. You will define and execute strategic initiatives and drive business results by enhancing sales development systems, campaign performance, and operational efficiency. You will work cross-functionally with marketing, operations, and sales to define and launch new programs and provide strategic recommendations to drive our clients continued growth.
Responsibilities:
Manage a team of BDRs, conducting 1:1s to uncover blockers, providing support where needed, identifying areas for personal growth and coaching.
Listen to live calls daily ensuring BDRs are sticking to the script, staying heavy on the phones, and working their accounts to the expectations of our clients revenue team.
Lead morning Gong call reviews weekly to provide feedback on why calls went well and how we can iterate as a team, or why calls went poorly and what we can avoid.
Lead morning trainings on product market fit, features, and market intelligence.
Enable the team to navigate blockers on software tools like outreach.io, or salesforce.com. Reach out to marketing operations for support whenever necessary.
Create friendly incentivized competitions, team events, and culture building practices that energize the team towards their goals.
Align with sales on ways BDRs can improve to better serve their needs.
Take special interest in BDRs that are falling behind, and develop performance plans to enable them to get back on track while giving them the tools they need to get there.
Deep dive into activity reporting to find insights on team performance, use this to find and implement new ways we can improve on sequences, targeting, and pitch.
Constantly manage a hiring pipeline to ensure the team is always fully staffed for targets.
Requirements:
Bachelor’s degree is highly preferred.
Minimum of 1 year managing a B2B Sales or B2B Sales Development Team, preferably from a technology or SaaS based company; 2-3 years preferred.
Healthcare Software sales experience is a plus.
Experience working with a CRM, SalesForce preferred, and other sales enablement tools such as SalesLoft, Outreach, etc.
Demonstrated experience using quantifiable metrics to assess and manage a sales team.
Demonstrated experience with building outbound phone/email campaigns.
Polished and professional demeanor with excellent verbal, written, interpersonal communication skills.
Strong collaborator with demonstrated success collaborating across functions
Creative problem solver.
Metrics orientation with strong analytical skills.
Self-aware with the ability to give and receive feedback and successfully incorporate that feedback.
Ability to thrive in a fast-paced, ever-changing environment.
Strong coaching/teacher mindset - develop & coaching junior team members
Resourcefulness and organizational skills.
Ability to ramp up quickly