Data Analyst (PL)
REMOTE
The Role
This role will report into the CS & Sales Operations group and support all of our clients internal customers. This individual will be a key team member of the team responsible for building, testing, and maintaining a host of analytical tools that provide insights that aid in business decision-making.
Responsibilities
Build compelling, clear, and powerful visualizations of our data
Dive into our clients internal CRM data and other adjacent systems data to develop solutions that will help move the business forward and enable better decisions to be made in less time
Tell a clear story, highlight insights we hadn't previously seen, and do it all faster than we've been able to previously
Assist with ad hoc data requests to answer mission critical questions posed by Sales leadership
Determine what's meaningful to the business, to specific partners, and diagnose core needs from people before they even realize they need it
Develop content and deliver key strategic insights to the executive audience via Business and Metrics review meetings
Regularly test reporting accuracy against other sources and proactively audit reporting tools for bugs
Providing ongoing support to deployed solutions and iterating to adapt to evolving requirements and ecosystems
Work with Data Engineering team to ensure that data is being properly ingested by the Data Warehouse
Continually document all data sources, metrics definitions and data dimensions into centralized repository
Requirements
Bachelor's Degree
3+ years of experience in data analytics, business intelligence, and/or data science
3+ years of experience writing complex and optimized SQL queries
3+ years of experience using Google Data Studio, Tableau or other visualization platforms to create inviting, intuitive, insightful, and interactive dashboards
Experience with Salesforce.com objects and reporting on standard Sales KPIs
Experience with building analytical models and working with large datasets within Excel/Google Sheets
Strong organization, prioritization and troubleshooting skills while juggling multiple projects