Senior Product Manager (CS)

REMOTE

Our client is a series C startup with more than $250M in funding and a $1B+ valuation. They’re a remote-first company, backed by Greylock, Lux Capital, General Atlantic, Addition and Founders Fund.

About The Role

Our client is looking for a product manager to lead their early stage startup customer development. You’ll operate with one foot in the factory and one foot in the field, bridging between our customers and the engineering team, building feedback loops and testing hypotheses. You must be comfortable with a deeply technical product that serves a deeply technical audience.

They run two lanes: a validation track to choose and specify what to build, and an agile build track to get it delivered. You’ll be responsible for both.

You will

Perform primary research, interviewing end-users and buyers.

Deeply understand the competition.

Set priorities and shape the roadmap.

Communicate priorities and the roadmap, and align the team around them.

Convert concepts into buildable projects.

Act as product owner for a Scrum team working on observability features.

Manage the backlog, groom stories, and break down tasks.

Drive requirements down onto our M3 and SaaS infrastructure teams.

Coordinate with product marketing on positioning and messaging.

Drive clarity.

What you will achieve

In your first 30 days, you’ll dive deep into the market and user base and in-flight development projects. You’ll meet our existing customers, ride along on end-user interviews, and observe stand-ups and other sprint ceremonies. You’ll take on a small project as product owner. You’ll spend most of your time on the validation track, generating buildable projects for the short-term future.

Within 3 months, as we charter new projects, you’ll be the product owner from the beginning. You will drive your own research. You’ll seek the input that you need to make highly informed decisions. The team will look to you as the authority on the customers and the feature set.

You have

5+ years of experience as a product manager on an enterprise software product.

A track record of delivering software with agile processes and tight feedback loops.

Familiarity building and operating software as a service.

An obsession with getting the little details right.

Experience partnering with UX to build delightful features.

No fear of diving deep into the world of cloud native monitoring: Docker, Kubernetes, and Prometheus.